Phone Scam
[Last Updated: 9/9/2016 3:55:56 PM]

September 9, 2016


Public Service Announcement

For Immediate Release


Contact: Kelli Schroeder, Manager of HR & Communications

              Ph: 231-932-4545, Email:




Traverse City, MI – Traverse City Light & Power has been made aware of a telephone scam directed towards TCL&P commercial customers. The caller is demanding immediate payment and threatening service shut-off if the amount is not paid. TCL&P will never attempt to collect a balance, current or past due, in this way.

Commercial and residential customers should never give out personal information, including financial account numbers or social security numbers, over the phone or internet to someone they do not know.

If you receive a call from someone claiming to be TCL&P and feel pressured for immediate payment or personal information, hang up the phone and call customer service at 231-922-4431 or the local police department.



Traverse City Light & Power

1131 Hastings Street

Traverse City, MI 49686

24- Hour Dispatch: 231-922-4940

Accounts & Billing: 231-922-4431

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