Phone Scam Warning
[Last Updated: 12/28/2016 10:47:51 AM]

December 28, 2016


Public Service Announcement

For Immediate Release


Contact: Kelli Schroeder, Manager of HR & Communications

              Ph: 231-932-4545, Email:




Traverse City, MI – Traverse City Light & Power has been made aware of a telephone scam directed towards TCL&P commercial customers. The caller is demanding immediate payment and threatening service shut-off if the amount is not paid. The scammers are providing a case number along with an 800 number to call.

TCL&P will never attempt to collect a balance, current or past due, in this way.

If you receive a call from someone claiming to be TCL&P, or working on behalf of TCL&P, and feel pressured for immediate payment or personal information, hang up the phone and call customer service at 231-922-4431 or the local police department.


Traverse City Light & Power

1131 Hastings Street

Traverse City, MI 49686

24- Hour Dispatch: 231-922-4940

Accounts & Billing: 231-922-4431

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