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Power Outages: 231.922.4940

TCLP Announces New Customer Service Center to Enhance Community Support

Thursday, May 23, 2024

Contact: Hannah Duell, Communications Specialist, (231)-932-4544,

TRAVERSE CITY, MI. – Traverse City Light & Power (TCLP) is thrilled to announce that on June 10, 2024, it will be opening a second Customer Service Center at 130 Hall Street. This expansion underscores the dedication to enhancing the customer experience and providing greater accessibility to TCLP’s valued community members. This new location will also provide customers with a second point of contact for any inquiries or concerns.

“As we embark on this exciting expansion, we’re thrilled to open our newest customer service location. This move reflects our deep commitment to prioritizing your convenience and satisfaction. We eagerly look forward to elevating your experience with TCLP, providing the high-quality service you deserve,” said Executive Director, Brandie Ekren.

Starting Monday, June 10th, the strategically positioned new location at 130 Hall Street in Traverse City will be open from 8 am to 4:30 pm, Monday through Friday.

Customer Service can also be reached at 231-922-4940 or via email at

A grand opening event and a ribbon-cutting ceremony are scheduled to take place in the fall. Further information regarding this event will be provided at a later time.

About Traverse City Light & Power

Serving the community since 1912, Traverse City Light & Power (TCLP) is a municipally owned utility serving Traverse City and its surrounding areas. Dedicated to reliability, sustainability, and innovation, TCLP provides energy and telecommunication services designed to meet the changing needs of its community. For more information, visit