Payment Options

Click2Gov – Use the online billing system to view and pay your utility bill online using a credit card. A convenience fee of 2.85%, with a $1 minimum fee, will be charged when paying by credit card. Click here to be redirected to the online payment system. Questions, contact Customer Service at 231-922-4431.

Automatic Bank Drafting – Have your utility bill automatically drafted from your bank account. To enroll, contact Customer Service at 231‐922‐4431 or download the form here.

Bill E-Notifications – Go paperless! To enroll, contact Customer Service at 231-922-4431 or email utilities@traversecitymi.gov. Be prepared to provide your email and account number. Once enrolled, you can view your bill online by clicking here.

Mail – Place a stamp on the provided return envelope and enclose the remittance stub and a check made out to the City of Traverse City. Do not use tape, staples, and do not mail cash. Send payment to P.O. Box 592, Traverse City, MI 49685-0592.

Drop Box – Drop your payments off in the drop boxes located in front of the Governmental Center at 400 Boardman Avenue or the TCL&P office at 1131 Hastings Street. Please do not drop cash payments in the drop box.

Customer Service Department – Drop‐off payments at the Customer Service Department located at 400 Boardman Avenue. Cash, check and money orders are accepted at this location only.

Credit Card Payments – Using the InternetCredit card payments are available through Certified Payments.net. You will be asked to pay a convenience fee of 2.85%, with a $1 minimum, based upon the amount of your payment. If you agree to pay the convenience fee, you will be given a confirmation number which you should keep for your records.

Click here to make a credit card payment. Please have your utility bill and credit card available.