Author: hannah

Award Recognizes Significant Contributions to Fiber Broadband Deployment

December 15, 2020

Media contact: Kelli Schroeder, Manager of HR & Communications, 231-932-4545, kschroeder@tclp.org

TRAVERSE CITY, MI.– Traverse City Light & Power (TCL&P) today announced that Tim Arends, TCL&P Executive Director, has been recognized with the 2020 FTTXcellence Award for his significant contribution in deploying TCLPfiber^SM, the utility’s new gigabit, fiber-to-the-premise service. The award was presented today by sponsors Corning Inc. and Lightwave Magazine during the virtual Fiber Connect conference hosted by the Fiber Broadband Association.

“From remote work to telehealth to distance learning, 2020 has demonstrated like never before why robust broadband connections are important to a community. Corning is proud to work with visionaries such as Tim Arends and his team at Traverse City Light and Power who recognize the substantial benefits a community enjoys when you bring fiber to the people,” said Bob Whitman, vice president of carrier market development, Corning, Inc.

“This year has been a daily reminder of the importance of staying connected. As more businesses and homes come online through TCLPfiber services, it is an affirmation that we have invested wisely in the future. I am very proud of the work that our team is doing to deliver enhanced smart services and spur economic growth for the community,” said Tim Arends, executive director, Traverse City Light and Power.

In recognition of this award, Corning is making a donation in Tim Arend’s name to US Ignite, a non-profit organization working to deploy novel broadband technology solutions to both rural and urban underserved communities.

About TCL&P

Traverse City Light & Power (tclp.org) is a community-owned, community-focused municipal utility that offers reliable energy at low rates in the region to over 12,700 customers in Traverse City and parts of East Bay, Elmwood, Garfield and Peninsula townships. The utility now offers TCLPfiber, all-fiber, gigabit internet and digital voice services. TCL&P created the TCLPfiber network to bring its residential and commercial customers the benefits of telecommuting, distance learning, telemedicine, and smart grid technology – to enhance their quality of life and make Traverse City a better place to live, work, and play.

Traverse City Light & Power (and design) and TCLPfiber, are registered service marks. All rights reserved. All other company mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this media alert is accurate at time of publication and is subject to change without advance notice.

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TCLPfiber is a Fast and Reliable Internet Service for Businesses and Residents who Learn, Work, Stream Entertainment, and Access Healthcare from Home.

“We view broadband as an essential utility – owned by the people of Traverse City and managed by TCL&P. Now we’re also in the forefront of becoming a tech hub in Northern Michigan.”

October 1, 2020

Media contact: Kelli Schroeder, Manager of HR & Communications, 231-932-4545, kschroeder@tclp.org

TRAVERSE CITY, MI.– Traverse City Light & Power (TCL&P) announced today the official launch of its new broadband network, TCLPfiber, which will bring ultra-fast internet and digital voice services initially to 1900 of its 12,700 residential and commercial customers, located in downtown Traverse City, Michigan. Subsequent phases to connect to the network throughout the community are forthcoming.

Tim Arends, executive director, TCL&P, noted that “TCL&P has been building the TCLPfiber network incrementally, methodically, and carefully because quality is extremely important. We view broadband as an essential utility—owned by the people of Traverse City and managed by TCL&P. It’s been a long time in coming, but we’re finally here. We’re really excited!”

TCL&P is now taking orders at tclpfiber.org for the all-fiber network, which will provide up to one gigabit (Gbps) of symmetrical internet service—meaning the same upload and download speed—to its customers. There are no data caps, no installation fees, and no equipment or activation fees; and the utility will provide the same 24/7 support as it does for all its services.

Residential customer internet service offerings include:  

• Gig Connect: 1000 Mbps (1 Gbps) for $89.99/month
• Connect 500: 500 Mbps for $69.99/month
• Connect 200: 200 Mbps for $59.99/month

Commercial customer internet service offerings include:

• Gig Connect: 1000 Mbps (1 Gbps) for $149.99/month
• Connect 500: 500 Mbps for $99.99/month

The new network is all fiber and does not use coax or copper cable, or satellite technology to deliver service. “The result is reliable video-streaming, video-conferencing, and extremely fast uploading and downloading of large files,” Arends says.

According to Tony Seely, an IT Systems Analyst for Munson Home Health and one of TCLPfiber’s first customers: “The installation was easy and everything is just faster!” Seely manages hundreds of connected devices for Munson, so having reliable gigabit-speed fiber service at home was particularly important. “On videoconferences, people keep telling me that my audio is better and the picture is sharper. When I watch 4Kvideo, the stream is near instantaneous. It’s far better than what anyone else is offering.”

Essential Infrastructure

TCL&P undertook the broadband project in the light of pressing customer demand to fulfill the needs of a changing marketplace. The idea for the utility to build its own network was hatched several years ago, growing out of a $1.8 million partnership the TCL&P entered with the Traverse City Area Public Schools to construct a dark fiber network in the community. Several organizations are currently connected to this network. Another partnership followed between the Downtown Development Authority and TCL&P that offers free Wi-Fi downtown.

TCL&P envisioned building a world-class communications infrastructure—a FTTP (fiber-to-the-premises) network offering gigabit broadband internet access for residents, businesses, and others in their service area. The vision was to attract industry and entrepreneurs to the area and put the City of Traverse City in the forefront of becoming a tech hub and a smart city in Northern Michigan.

“It was a logical next step,” says Martin Colburn, city manager of Traverse City, MI. “Our view is that it is the obligation of city government to provide the infrastructure for the betterment of all our residents. The residents also benefit from raising the bar on technological improvements to serve their homes and the business community.”

As Arends points out, “TCLPfiber is Your Community Network because we want to send the message, loud and clear, so people know they own it. Their voice matters and is critical in enabling our utility board and staff to continue developing valued services.”

He continued, “If there is one lesson to be learned from recent history, it is that in today’s world, we need substantial bandwidth for kids learning from home, parents working from home, and senior citizens connecting from home. The number of devices being used simultaneously will only grow, necessitating speed and capacity. This is a boon to Traverse City.’

About TCL&P

Traverse City Light & Power (tclp.org) is a community-owned, community-focused municipal utility that offers reliable energy at low rates in the region to over 12,700 customers in Traverse City and parts of East Bay, Elmwood, Garfield and Peninsula townships. The utility now offers TCLPfiber, all-fiber, gigabit internet and digital voice services. TCL&P created the TCLPfiber network to bring its residential and commercial customers the benefits of telecommuting, distance learning, telemedicine, and smart grid technology – to enhance their quality of life and make Traverse City a better place to live, work, and play.

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Contact: Kelli Schroeder, Manager of HR & Communications, 231-932-4545, kschroeder@tclp.org

TRAVERSE CITY, MI – First of its kind in the nation, Traverse City Light & Power launches its On-Bill Financing Program with help from the United States Department of Agriculture (USDA) Rural Energy Savings Program (RESP).

During a virtual press conference, Rural Utilities Service Administrator Chad Rupe and USDA Rural Development Director for Michigan Jason Allen awarded TCL&P a $1.8 million loan to support the utility’s on-bill program that will assist the utility in creating a new financing opportunity for residential customers to make energy efficiency and/or renewable energy improvements.

 “We’re proud to offer TCL&P residential customers an on-bill option to finance energy efficiency and renewable energy improvements to their homes” said John Taylor, TCL&P Board Chair. “As the first municipal utility in the nation to leverage USDA funding to offer residents simple low-cost access to capital, this is a big win for our residents. Improving your home’s energy efficiency is the most cost-effective way to reduce emissions, while improving comfort and increasing the value of your home.”

Loan amounts range anywhere from $5,000 to $30,000 with a fixed interest rate of 3% for up to 10 years. Homeowners repay the loan as part of their monthly utility bill.

“Besides the low fixed interest rate, the program provides convenience to encourage customers to make improvements,” said TCL&P Executive Director, Tim Arends. “The primary benefit, however, will be the energy savings.”

To listen to the press conference click HERE.

To learn more about the On-Bill Financing Program visit https://www.tclp.org/Page/OnBill or contact TCL&P at 231-922-4940.

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Traverse City Light & Power (www.tclp.org) is a community-owned, community-focused municipal utility that offers reliable energy at low rates in the region to over 12,700 customers in Traverse City, and parts of East Bay, Elmwood, Garfield and Peninsula townships. Now offering TCLPfiber, an all-fiber, gigabit internet service.

The Michigan Municipal Electric Association (MMEA) featured TCL&P in its June 2020 monthly edition of Currents magazine. The article highlighted not only TCL&P and its efforts toward going 100% renewable, but also Traverse City and our beautiful region as a whole. Click HERE to read the article in its entirety.

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Non-Participating Members of the Public (Audio Only): Members of the public that do not wish to give Public Comment are advised to tune in and listen to the meeting either on local Channel 191 or streaming online here at https://www.tacm.tv/govtvnow.asp.

Participating Members of the Public: Members of the public that wish to give public comments have several options. Attendees joining the meeting will be muted by default and will not have the ability to unmute.  Muting and Unmuting Attendees will be handled by the Host and Co-Host.  Public Comment is limited to three minutes.  The following options are available for Public Comment:

Option 1:  Attendee can utilize the ZOOM application by downloading on their smartphone, tablet or computer. The ZOOM Webinar ID for the meeting is: 498-915-060.  The ZOOM link is: https://zoom.us/j/498915060.  Upon attendance through ZOOM they can utilize the Zoom “Raise Hand” feature to indicate they have a public comment.  The Host of the meeting will mute/unmute the Attendees microphones as necessary during Public Comment.

Option 2: Attendees can direct dial into the meeting by utilizing the following Toll-Free Numbers: 877 853 5257 or 888 475 4499.  There are two options for Attendee’s that directly dial in to give Public Comment as follows:

Option 2a: The Attendee can send a text or email to PublicComment@tclp.org prior or during the meeting.  Attendee should provide their phone number and name in the text or email along with the item they would like to give Public Comment on.  This information will allow the Host to select that Attendee to unmute their microphone for Public Comment.  After the Public Comment, the Host will re-mute the microphone again. 

Option 2b: The Host will announce that all microphones for remaining Attendee’s that have not yet given Public Comment will be unmuted to allow for Public Comment.  We ask that you remain respectful and attempt to go in an ordered fashion and to only unmute your microphone to speak and re-mute your microphone after you are done speaking or your time has passed.  When you are speaking, you will be asked tomust provide your Name and Address an if you are a TCL&P customer before proceeding with Public Comment; however, it is not required to make public comment

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